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Shipping & Returns

Shipping & Returns

 

USA Domestic Shipping

    • Shipping is FREE on orders totaling $99 or more.

  • In-Stock items ship within 1 Business Day.
  • Special Orders usually ship within 2 weeks.

International Shipping

    • Shipping is FREE on orders totaling $250 or more.

  • In-Stock items ship within 1 Business Day.
  • Special Orders ship within 2 weeks.
  • We are not responsible for any import duties or taxes.
 
 

Domestic Tracking

  • Included with ALL U.S. shipments!
  • Tracking numbers are stored in the "My Account" page & emailed when your order ships.

International Tracking

  • Air Mail does not include online tracking. We do ensure all orders are received.
  • To receive tracking please upgrade to Priority International.
 
 

Domestic Transit Times

  • We ship out of PA, packages will arrive within 2-4 days after you receive your shipping confirmation.
  • Although rare, incorrect Post Office routing can occur and delay a package.

International Transit Time

  • Air Mail (Free Shipping) arrives within 2-3 weeks, but can take longer due to customs & weather.
  • Priority Mail usually arrives in 7-10 days, and includes online tracking.
 
 

In-Stock / Special Order Items

  • If your order contains both In-Stock AND Special Order items, we will ship the In-Stock items within 1-2 days, and the Special Order items separately.

  • Special order items can be cancelled anytime.

Returns

  • If you need to return an item or an item is damaged, please email us within 10 days from when the shipment is received, as we cannot process returns after this time frame.
 

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